This qualification creates essential skills, knowledge and understanding for management and leadership in both the private and public business entities sectors.
The qualification focuses on strengthening management competencies and improving the effectiveness and leadership abilities of middle to senior managers. It will enable managers to manage successfully systems, processes, resources, managers and teams.
Further to this, it is intended to empower managers to acquire the knowledge, skills, attitudes and values to operate and to respond to the challenging economic environment and constantly changing workplace environment.
PROFESSIONAL AND DEPENDABLE
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Core Unit Standards
• Apply the principles of knowledge management • Build teams to achieve goals and objectives • Create and manage an environment that promotes innovation • Develop, implement and evaluate an operational plan • Devise and apply strategies to establish and maintain workplace relationships • Formulate recommendations for a change process • Lead people development and talent management • Manage a diverse work force to add value • Monitor and evaluate team members against performance standards • Monitor, assess and manage risk • Select and coach first line managers
Fundamental Unit Standards
• Analyse leadership and related theories in a work context • Apply a systems approach to decision making • Apply mathematical analysis to economic and financial information. • Apply the principles of ethics to improve organisational culture • Develop, implement and evaluate a project plan • Manage the finances of a unit • Use communication techniques effectively
Elective Unit Standards
• Interpret and manage conflicts within the workplace . • Apply the principles and concepts of emotional intelligence to the management of self and others • Evaluate current practices against best practice • Manage and improve communication processes in a function • Develop and implement a strategy and action plans for a team, department or division • Explain the impact of organisational wellness on a business environment and indicate a strategy for a business unit • Monitor team members and measure effectiveness of performance • Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks • Recognise areas in need of change, make recommendations and implement change in the team, department or division
