• Apply leadership concepts in a work context
• Apply the organisation's code of conduct in a work environment 
• Conduct a structured meeting 
• Employ a systematic approach to achieving objectives 
• Identify responsibilities of a team leader in ensuring that organisational standards are met 
• Manage Expenditure against a budget 
• Monitor the level of service to a range of customers 
• Motivate and Build a Team 
• Prioritise time and work for self and team 
• Solve problems, make decisions and implement solutions

• Accommodate audience and context needs in oral/signed communication 
• Interpret and use information from texts 
• Use language and communication in occupational learning programmes 
• Write/present/sign texts for a range of communicative contexts 
• Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 
• Engage in sustained oral/signed communication and evaluate spoken/signed texts 
• Read/view, analyse and respond to a variety of texts 
• Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 
• Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 
• Use the writing process to compose texts required in the business environment 
• Write/present/sign for a wide range of contexts

• Identify and explain the core and support functions of an organisation
• Explain the contribution made by own area of responsibility to the overall organisational strategy
• Describe the relationship of junior management to other management roles
• Manage individual and team performance
• Make oral presentations